Insurance Update

Why is your office making the insurance change?

We still accept your insurance but we are choosing to be out of network with Excellus due to the growing limitations. We want to continue offering top quality care without the restrictions from insurance. This allows the doctor to continue working with the best team, invest in the best product, and work with her exceptional team of lab technicians.

Can I still be seen?

Absolutely, nothing needs to change! You can still come here and continue getting the quality of care we believe in, without being limited by insurance restrictions. Many patients choose to stay because of the level of service and care they receive.

What does this mean for me?

While we continue to accept this insurance, your out-of-pocket expenses may be slightly different though in some cases they may not change at all. We’ll continue to help you maximize your annual benefits and submit everything for you—just like we always have! Excellus will reimburse you directly and send a check to your address on file.

Is it more expensive?

It can be a little different depending on your plan, but many patients find there is no change at all or the difference is less than expected—especially when you’re able to continue care somewhere you feel comfortable! Once again, we will still submit any treatment to your insurance and maximize your benefits.

Preventative Dental Care FAQs

Where is BC Dental Design located?

Our office is conveniently located at 115 Sully’s Trail #1, Pittsford, NY 14534.

How can I contact BC Dental Design?

You can reach us by phone at (585) 385-5940, email us at [email protected]. Our friendly staff is ready to assist you.

What are BC Dental Design’s hours of operation?

Our office hours are:

  • Monday through Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 7:00 AM – 3:30 PM

Please contact us to schedule an appointment or for any additional questions.

What dental services does BC Dental Design offer?

We provide a comprehensive range of dental services including preventive care, restorative treatments, cosmetic dentistry, and emergency dental care.

How do I prevent cavities?

There are several ways in preventing cavities and improving your dental health:

  • Be sure to check the sugar content in what you eat and drink.
  • Reducing or eliminating sugary foods and/or sugary drinks can help reduce the risk of cavities.
  • Brushing and flossing after every meal and using fluoride toothpaste are other helpful tips.
  • If you have well water or have a filter that uses reverse osmosis, it can be very beneficial to use a special prescription toothpaste that your dentist can prescribe.
  • Another preventative measure would be fluoride varnish treatments after your dental cleaning every 6 months.

What makes BC Dental Design different from other dental offices?

We combine advanced cosmetic and restorative dentistry with a personal, calming experience designed around each patient’s goals.

What should I expect at my first visit to BC Dental Design?

Your first visit to BC Dental Design is not your typical dental appointment. We do things differently by focusing on comfort, advanced technology, and personalized care from the moment you walk through our doors.

During your visit, we’ll take the time to get to know you, listen to your concerns, and understand your goals for a healthy, long-lasting smile. Using advanced digital scans and 3D imaging technology, we can gain a detailed understanding of your oral health while providing a more efficient and comfortable experience.

Your comfort is also a priority. We offer amenities such as weighted blankets and warm towelettes to help you feel relaxed and at ease throughout your visit. Most importantly, your care is supported by our entire dental team—not just the doctor. From your initial consultation through treatment planning, our team works together to ensure your needs, preferences, and questions are fully addressed.

Our goal is to create a personalized experience that helps you feel informed, comfortable, and confident in your dental care every step of the way.

Can you help me improve both the health and appearance of my smile?

Yes. We offer comprehensive options such as crowns, bridges, Invisalign, implants, and cosmetic treatments to support both function and aesthetics.

Will my treatment plan be personalized?

Absolutely. At BC Dental Design, we believe there’s no such thing as one-size-fits-all dentistry because every patient has their own smile, goals, and story. We take the time to truly listen to your concerns, understand your needs, and educate you on all of your options so you can feel confident and informed every step of the way.

Your treatment plan will be carefully tailored to your smile, comfort level, lifestyle, and long-term oral health goals. Whether you’re visiting for cosmetic enhancements, restorative care, or routine dental treatment, our team is committed to creating a personalized experience designed specifically for you.

From advanced dental technology to compassionate, patient-centered care, everything we do is focused on helping you feel comfortable, empowered, and genuinely cared for. We strive to provide the same attentive, relaxing experience we would want for our own families — because at BC Dental Design, you’re treated like part of ours.

Do you offer flexible appointment options?

We do our best to help patients find appointment times that work within our schedule and encourage patients to contact us early for preferred availability.

What should I do if I feel nervous about dental treatment?

If you feel nervous about dental treatment, let us know. At BC Dental Design, we understand that dental anxiety is common, and we believe building trust is the foundation of a positive dental experience.

Our team takes the time to listen carefully to your concerns, understand your needs, and explain every step of your treatment in clear, straightforward language. We prioritize open communication so you always know what to expect—without surprises. By creating a comfortable, judgment-free environment and tailoring our approach to each patient, we help you feel informed, confident, and supported throughout your visit.

Whether you’re anxious about a specific procedure or dental care in general, we’re committed to earning your trust and making your experience as comfortable as possible.

How do you help patients understand treatment costs?

At BC Dental Design, we believe patients should never experience financial surprises when it comes to their dental care. That’s why we take the time to clearly explain your treatment recommendations, review all associated costs upfront, and answer any questions before treatment begins so you can make informed decisions with confidence.

Our team is always available to help and assist you throughout the process. We work closely with patients to maximize available insurance benefits, explain coverage details, and help you understand your options. To make care more accessible, we offer both third-party financing and in-house financing solutions designed to fit a variety of budgets and needs.

We also emphasize preventative and proactive dental care whenever possible. Addressing concerns early can often help prevent more extensive dental problems and larger expenses down the road. Our goal is to provide transparent guidance, flexible payment options, and ongoing support so you feel comfortable and informed every step of the way.

Does BC Dental Design accept dental insurance?

BC Dental Design is out-of-network with most dental insurance plans. However, we still work closely with patients to help maximize their available dental benefits whenever possible, especially for preventative care.

Our team is happy to assist with understanding your coverage, reviewing estimated benefits, and helping you navigate the insurance process. For treatment not fully covered by insurance, we also offer flexible payment options, including both third-party financing and in-house financing plans, to help make your care more manageable and stress-free.

Give Your Smile the Dental Experience It Deserves,
Achieve Your Dream Smile!

Call us: (585) 385-5940